The Savoy

It’s Valentine’s week at the Savoy and the hotel is preparing for one of the busiest and most profitable days of the year.

After their most profitable year and their busiest festive season, the hotel hosts its annual staff gala where the 600-strong staff can celebrate – but there is a crisis looming as news of COVID-19 starts to become a reality at the hotel.

The hotel is reopened after the pandemic. Sean and Michael look after guests staying in the new £16,000 per night Royal Suite by Gucci. Gordon Ramsay opens a new restaurant.

The Savoy team is gearing up for the re-opening of its world-famous American Bar, the oldest cocktail bar in London, with a new menu and an updated look.

The Savoy team prepares for the most lucrative time of the year for six intense weeks, but after 2020s festivals were cancelled, 2021 is the hotels most vital Yuletide ever.